Communication

Digital communication VS voice communication

• Slang and abbreviations can be used


• You can't always understand what the person has sent to you


• You can't distinguish emotions
  
• DC is less personal
• You have toknow the person in order to text them
• DC you have to wait for a response

http://www.bbc.co.uk/northyorkshire/content/articles/2006/01/04/kate_ingham_student_diary_mobile_feature.shtml

North Yorkshire Diaries- Lost Without My Mobile

This article describes how reliant people are society on their mobile phones and how it has given them a more relaxed outlook on staying in touch with people and arranging meetings with people. Things like SMS and instant messaging cut out the personalisation of communication between friends, you can even send messages to house phones.

"A person without a phone is assumed socially disconnected even if they are only minus the mobile for a day"- It seems that people nowadays are totally reliant on communcation via technology.

Employment Opportunites

Changes from 40Years ago

• Companies are more reliant on computers, which cuts down job opportunities.
• Computers are used instead of people during production and assembly lines such as manufacturing cars.
• BACs a system that allows companies to pay money directly into an employee's account.
• Electronic banking can be done any where, don't need a lot of people at the cashier desk. used to have around 10 now the staff is down to 3.
• ATM automatic teller machine...means banks don't need as many branches.
• Secretaries had to use typewriters(if you made a mistake you have to start again) computers cut down the amount of time spent doing particular jobs. Most people can use Microsoft word, so this means typists and short hadn secretaries have lost their jobs. Secretaries are now known as personal assistants now.

Job opportunites

• ISP came abut 10 years ago
• People that connect you to the internet
• IT technicians
• Network managers
• People and their work are reliant on ICT, if the system crashes it is a big problem
• Online retailers. do not need shops any more, they can employ less people and send off items to people.

Jobs that have moved to other countries

• Call centers- people speak English fairly well, they are trained in IT, people abroad work for cheaper e.g India
  
• Advantages of moving your company abroad-Time zones- they can work through our night which is their morning, and when we wake up the documents will be ready
• Information can be sent abroad really quick
• Problems with abroad services. language culture. Dell was in India, but they had to move it back to America because of cultural differences
  
• Manufacturing/engineering computers and gadgets abroad to enable us to even access technology.
• Online adult materials are a big industry and they make money
• Games cost as much as making a game, a lot of people are involved in making the games thats why they are much more expensive.
• People are more reliant on technology
• Sat navs
• Mp3 players
• All ICT related, without it we would not have all these gadgets that make our lives better in some ways or bad..
• Outsourcing-jobs have gone abroad

Impacts
Technology has altered the way we live and function in society, we are always open to new gadgets and inventions that will help us in our working environment. Human jobs like standing in a production line and assembling a part of a toy have been replaced by robotic arms that are controlled by a computer. Although this is good for the company for it means getting more items on sale, it does not benefit every one. Around 50 years ago before the development of technology working class men and women would go to factories and do the jobs that computers now do. This provided more job opportunities for people. It only takes one person to oversee the production and maybe a IT expert to always be on standby. This means that many people are now out of jobs.

Scareware

http://news.bbc.co.uk/1/hi/technology/7645420.stm

Activity 1 -Tool Man

John the salesman prides himself in being the best he can be. However at the moment he is struggling with all the unnecessary accessories he is carrying around with him. ICT could help him in many ways, firstly he could use a PDA (personal digital assistant) as it is a hand held computer that would allow him to easily access contacts and infromation needed for his work. The PDA would allow John to input important dates such as customer consultations and appointments, these would remind him where to go and when.


GPS stands for Global Positioning System, this would help John get to a certain destination in a reduced amount of time, for it actually provides you with routes and roads to travel down. Since he meets new clients often they will obviously be located in new places that may be unfamiliar to him so travelling would be alot easier.


Laptop, this could be used to type up letters, forward recipets an informative e-mail's. John could also calculate the companies income, expenditures and wages using Microsoft Excel. By using a laptop John would be able to get his administrations and sales done a lot quicker and would therefore be able to get to more customers. If John likes listening to music he could download music via the internet onto his laptop and listen to it on his computer whilst sitting in his car.

Mobile phone, this could be used to make business calls whenever he wished to do so. If John is late due to traffic he could call his client on his mobile out of courtesy to let them know. John could get a phone that had access to the internet such as the iphone and would be able to send e-mail's from their.


If John had the internet he could create a website for his company to publicise himself and reach out to more customers. Problems with incorporating ICT within his buisness is that it is not always reliable. Viruses and spam make computer's vulnerable to crashing and loosing important documents. Not every one likes to depend on modern technology.

Social Networking

I as a teenager use social networking websites to keep in touch with old school friends and family member who may live far away. As it is getting more and more popular I want to discover why?
I regularly use myspace and facebook, and have had myspace for about 2 years now.
Myspace is a social networking website that allows you to almost have a website dedicated to you, except it is only a page allocated per e-mail. With myspace you can create your own account using your email address in a fairly easy process. Once this has created you can edit your profile to how you want it to look by adding HTML codes. HTML codes are really easy to find in a search engine, these can make your profile feel more personalised and appealing. Myspace allows you to upload pictures and videos of yourself and friends and puts them into albums that you can create, this is good for wanting to share and remember memories. Because myspace is widely used, artists and celebrities often have profiles. This is good for fans because we can find out the latest information, and listen to the latest tracks on their profiles. Songs can be added to normal profiles from music myspace's.
You can send comments and messages to people on your contact list. The good thing about myspace is that you can prove or disapprove comments, messages and friend requests. Myspace is also world wide and totally free. Users can either set their profile to private or open, which means that any one can read your information if it is open. This could increase the danger risk to users. Due to the fact tht myspace is free, you get a lot of advertisements on most of the pages you see. This could be a problem for people as some may not be safe. There is no age limit to myspace .




Facebook is another social networking site that is aimed at those who want to get in contact with old class mates and family members. Facebook is very simplistic in comparison to myspace, there are no HTML codes and coloured backgrounds. You can search for people you know by entering their first and second name in to a search engine, a list is usually provided of those who fit the criteria. Although you cant add backgrounds and music to your profile you can add applications such as owned, movies, circle of friends and my girls. Applications make facebook more fun and interesting to be on.
Like myspace, facebook is free of charge and reaches to across the world. Instead of sending comments to people you can write on the person's wall. This is not always good for this is viewed by any one who has your profile, whereas on myspace you can hide them with the use of codes. Like myspace you can upload pictures and videos and create albums for them to go into. There is an installed chat system within facebook which allows you to talk to your contacts, this is quicker than sending messages or posting wall comments.
Facebook and myspace both allow you to talk to people over the internet, and alert you with new updates. An advantage to social netoworking websites is that you can disapprove or approve friend requests and comments and limit how much information you write about yourself. The disadvantage of a social networking website is that it is easy to create and is available to any one.

Teleworking

Teleworking in BT allows people to work from home, Telco says that it saves £35m a year in accomodation, recruitment, costs and absenteeism. BT's teleworkers are four times less likely to take days off sick, which averages to 3 days a year compared with 12 days away from the office. Almost 80% of workers said that they were more productive due to less disruptions, commuting time and stress. Today found that one in six employees surveyed now work over 60 hours a week compared to just one in eight in 2000. One in 10 respondents indicated that they would not be able to do their current job unless they were able to telework. These include staff with children, carers for ill or disabled people or those with special needs.

Advantages

• Teleworking allows people to work from the comfort of their own home, this may give them more time to spend with their families
• You do not have t go in to the office, for work can be e-mailed to you
• No travel expenses
• No tiredness from travel and work

Disadvantages

• Because you are working from home, more work may be given to you
• Still have a deadline
• No one around to consult, completely independent work
• 
  

Case Study Ambulance Services

• ICT has been used etensivley in command and control centers to make services more efficient and responsive.
• New secure digital communications systems replaced old broadcast system.
• sattelite tracking.
• Satnav.
• Geographical information.
• Technology is used to analyse patterns of usage to call in the exact number of staff required.
• Ambulances are placed at points that are closest in travel time to places of peak demand and are tracked at all times to show where they are.

New Chapter-Life in the information age

Working styles
Ict is not just computer based, it can be any portable device such as blackberry's iphones, laptops and mobiles in general. The most useful tool in companies is a database, because it can store contact details for employee's, you can find out about people, you can look through databases to search for products. Any information that may need to be recalled will be inputted into a database. databases get information quickly from the search criteria. if the database is not working the whole thing has to shut down until the problem is resolved. jobs would be longer without ICT. if you work in a company you might had blackberry, phone and laptop, a lot of people find it stressful to have all these gadgets. You need to charge them and transport them.

E-mail
crucial for any organisation to communicate faster with people around the office.

EPOS=ELECTRONIC POINT OF SALE. a computerised till connected to a price look up database, and possibly to the live stock database. EG in argos when you are searching.

EFTPOS=ELECTRONIC FUNDS TRANSFER AT POINT OF SALE. a system that allows debit cards to be used to pay for goods. the funds are transferred automatically by machine at the till from the buyer's bank account to the seller.

Ict in journalism
Newspapers today you can publish in any country in the world by sending it via the internet, so this saves you sending it through plane or boat. some one with a laptop and a mobile could transmit pictures and scenes of a story within 5-10minutes onto the news system. Organisations have IT staff to deal with a problem as soon as it occurs. if the problem is not solved straight away the organisation could lose money. Communication is very fast.

doctors can do surgery over the internet by using a video transmitter and a robotic arm.