Teleworking

Teleworking in BT allows people to work from home, Telco says that it saves £35m a year in accomodation, recruitment, costs and absenteeism. BT's teleworkers are four times less likely to take days off sick, which averages to 3 days a year compared with 12 days away from the office. Almost 80% of workers said that they were more productive due to less disruptions, commuting time and stress. Today found that one in six employees surveyed now work over 60 hours a week compared to just one in eight in 2000. One in 10 respondents indicated that they would not be able to do their current job unless they were able to telework. These include staff with children, carers for ill or disabled people or those with special needs.

Advantages

• Teleworking allows people to work from the comfort of their own home, this may give them more time to spend with their families
• You do not have t go in to the office, for work can be e-mailed to you
• No travel expenses
• No tiredness from travel and work

Disadvantages

• Because you are working from home, more work may be given to you
• Still have a deadline
• No one around to consult, completely independent work
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Case Study Ambulance Services

• ICT has been used etensivley in command and control centers to make services more efficient and responsive.
• New secure digital communications systems replaced old broadcast system.
• sattelite tracking.
• Satnav.
• Geographical information.
• Technology is used to analyse patterns of usage to call in the exact number of staff required.
• Ambulances are placed at points that are closest in travel time to places of peak demand and are tracked at all times to show where they are.