SMS banking is where a customer connects to their bank account from their phones, it is of course limited by the amount of things you can do. You can:
- Get account balance details
- Request a cheque book
- Request last three transaction details
- Pay bills for electricity, mobile, insurance etc.
It is easy to access your account from any where, so if your on a long weekend away to the British Isles you would still be able to access your account as long as you have connection there. Another advantage is that most mobile handset's are small and easy to carry around, unlike a computer or an actual bank. You don't have to go into a bank and join long queue just to check your bank statement.
SMS only has 150 characters so if your text message was bigger it would may be cost more to send. A digital divide could mean that not everyone has access to mobile handsets, so it is not convenient for everyone.
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